Technologies
The Microsoft technology stack
Implementation, training and support across Dynamics 365, Azure, Copilot, Microsoft 365 and the Power Platform, plus a clear path forward for legacy Dynamics solutions.
Microsoft
Dynamics 365
Implementation, training and support across the Microsoft Dynamics 365 suite, from ERP to CRM.
Dynamics 365 Business Central
All-in-one ERP for small and mid-size businesses: finance, sales, purchasing, inventory and projects in one cloud application.
Learn more 02Dynamics 365 Finance & Supply Chain
Enterprise ERP for multi-entity finance, manufacturing, warehousing and distribution. Our core practice.
Learn more 03Dynamics 365 Customer Engagement
Sales, relationship management and the Dataverse foundation that connects customer data to your ERP.
Learn more 04Dynamics 365 Customer Service
Case management, knowledge base, omnichannel support and Copilot-assisted service agents.
Learn more 05Dynamics 365 Field Service
Work orders, scheduling, mobile technicians and asset service history, integrated with Finance & Supply Chain.
Learn more 06Dynamics 365 Customer Insights – Journeys
Also known as Dynamics 365 Marketing
Real-time customer journeys, email and event marketing, and segmentation built on unified customer data.
Learn moreMicrosoft
Cloud, AI & Productivity
The Microsoft cloud and AI platform that your business applications run on and connect to.
Microsoft Azure
Integration, data platforms, hosting and security: Logic Apps, Functions, Service Bus, Data Factory and more.
Learn more 02Microsoft Copilot & Copilot Agents
Copilot in Dynamics 365 and Microsoft 365, plus custom agents built in Copilot Studio over your business data.
Learn more 03Microsoft 365
Also known as Office 365
Teams, SharePoint, Outlook and the Office apps, deployed, secured and connected to Dynamics 365.
Learn moreMicrosoft
Power Platform
Low-code reporting, automation and apps that extend Dynamics 365 without heavy customization.
Power BI
Dashboards and self-service analytics over ERP, CRM and operational data.
Learn more 02Power Automate
Approvals, notifications and cross-system workflows that remove manual steps.
Learn more 03Power Apps
Custom canvas and model-driven apps for field, warehouse and back-office teams.
Learn moreMicrosoft
Legacy Dynamics
Support, stabilization and migration to the cloud for earlier Microsoft Dynamics products.
Dynamics NAV
Support for existing NAV environments and migration to Dynamics 365 Business Central.
Learn more 02Dynamics GP
Support for GP customers and migration to Business Central or Finance & Supply Chain.
Learn more 03Dynamics AX
AX 2009 and 2012 support, code upgrade and data migration to Dynamics 365 Finance & Supply Chain.
Learn more 04Dynamics CRM
On-premises CRM support and upgrade to Dynamics 365 Customer Engagement online.
Learn moreMicrosoft Solutions Partner
As a Microsoft Solutions Partner for Business Applications, Data & AI and Digital & App Innovation, we help organizations re-imagine how they work — using AI-driven insights, copilots, and automation to make operations smarter and decisions faster.
Microsoft Solutions Partner Business Applications
Microsoft Solutions Partner Data & AI (Azure)
Microsoft Solutions Partner Digital & App Innovation (Azure)
- Microsoft-validatedProven capability delivering Dynamics 365 and Power Platform, measured by customer success, skills and performance.
- Certified teamFunctional consultants and developers certified on Dynamics 365 Finance and Supply Chain Management.
- Close to MicrosoftAccess to partner resources, product previews and technical guidance on your behalf.
FAQ
Microsoft technology FAQs
Which Microsoft products does Expert Dynamics Group support?
We provide implementation, training and support for the Dynamics 365 suite (Business Central, Finance & Supply Chain, Customer Engagement, Customer Service, Field Service and Customer Insights – Journeys), Microsoft Azure, Copilot and Copilot agents, Microsoft 365 and the Power Platform.
Do you still support Dynamics NAV, GP, AX and CRM?
Yes. We support legacy Dynamics environments and plan and deliver migrations to Dynamics 365 in the cloud when you are ready.
Can you connect Dynamics 365 to our other systems?
Yes. We use Azure integration services, Dataverse, Dual-write and the Power Platform to connect Dynamics 365 with the rest of your application landscape.
Not sure which Microsoft product fits?
Tell us what you are trying to achieve and we will recommend the right mix of Dynamics 365, Azure and Power Platform.